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Casino licences can typically only be applied for through a competitive tender process run by the relevant state or territory. Gaming machine and other equipment manufacturers, software developers and technical services suppliers selling products and/or services used for gambling-related activities are also required to hold a relevant licence (including providers of gaming machine monitoring services). There are often strict local government planning requirements that must be met in relation to gaming machines. Hotels and clubs hold a venue operator’s licence and a permit/licence to operate each gaming machine within the licensed premises.
Advocates of cashless gaming consider that it will assist in identifying and preventing improper use of poker machines and mitigate gambling harm when coupled with the use of mandatory pre-commitment limits. The use of digital currencies (including cryptocurrency) for gambling purposes is not common in the jurisdiction and, in the case of online wagering and betting, was expressly prohibited following amendments to the Interactive Gambling Act in 2024. Are there any specific licensing or operational requirements for operators accepting digital currencies (including cryptocurrencies)? Under the AML/CTF Act, certain gambling activities are classified as ‘designated services’ and, as such, reporting entities are required, among other things, to register with AUSTRAC, develop and maintain a compliant AML/CTF Program and report certain transactions to AUSTRAC, including by way of TTRs and SMRs. Included in this are restrictions at a state and territory level in relation to gambling advertising and also inducements to open an account and, in some jurisdictions, to gamble or to gamble more frequently. This is a departure from the previous ‘point of supply’ regime, under which states and territories derived no betting tax revenue from Corporate Bookmakers and other licensed betting operators taking bets online in the relevant jurisdiction. In addition, that licensee currently pays the state a tax of 21.25% of its gross gaming revenue from table games and 31.57% of its gross gaming revenue from gaming machines in respect of regular players, together with a 1% community benefit levy.
"At the time of the audit, implementation of programs and initiatives was significantly behind schedule and had been subject to limited oversight. "Inadequate governance and project management practices have hindered the department's efforts to implement these strategies," the report found. The report found the Department of Justice and Attorney-General's harm minimisation programs were hampered by low government funding and poor management. A damning Queensland Audit Office report has taken aim at the state government's "inadequate" harm reduction strategies. Financial counsellors provide free, independent, and non-judgmental services to people in financial difficulties. Gambling Help Queensland services offer culturally safe gambling support to Aboriginal and Torres Strait Islander people. For more information, including a list of meetings near you, please visit gaaustralia.org.au
Among other recommendations, a phased ban on online gambling advertising within three years and a ban on inducements to gamble have been proposed. Recently, the ACMA has also taken the step of warning social media influencers about the risks and potential penalties involved with them promoting illegal gambling websites and apps. Despite these efforts, it is understood that Australians continue to transact in high volumes with offshore licensed and unlicensed gambling operators using virtual private networks and similar technologies. Further, the ACMA has also been very active in engaging with overseas regulators and other parties concerning the illegal offering of online gambling products in Australia. It is worth noting also that significant fines in the hundreds of millions have been levied against the Vic, NSW and Qld casino licensees to date and other fines are possible as regulatory processes continue. Separately, SkyCity Group (SA) was ordered by the Federal Court to pay a $67 million penalty in June 2024, after AUSTRAC launched civil penalty proceedings against it for breaches of the AML/CTF legislation. In Vic, a ‘special manager’ was appointed to assess and report on remediation efforts of the licensee of Crown’s Melbourne casino.
Poker is typically played within casinos and is regulated as a table game by the state and territory gambling regulators detailed below. Casino gaming (including slots and casino table games such as roulette & blackjack) "The Star announced a cashless and carded play trial in NSW on February 22 and is in communication with the OLGR (Office of Liquor and Gaming Regulation) in Queensland about similar measures." "The whole commercial model for casinos is dependent on people who are addicted." Casinos aren't allowed to send gambling promotions to players unless they have consented to receiving them, and consenting to advertising can't be a condition to register for a player card. Operators will also be required to collect and share player card data, including player losses and wins, products played and how long they play.
Mr Hughes, an industry analyst, believes Star would likely look to shore up some of its stronger assets, including the Brisbane casino, ahead of the 2032 Olympics—a major opportunity for Queensland’s tourism sector. These measures reflect Queensland’s commitment to responsible gambling practices while ensuring legal compliance across all gaming venues. With over 500 gaming machines available, it provides substantial entertainment options while maintaining a welcoming atmosphere. Beyond Treasury Brisbane, Queensland offers several notable gaming destinations that merit consideration for players across the state. These familiar titles provide continuity between land-based and online experiences, allowing players to enjoy the same games in different settings. Brisbane casinos typically feature Australian-developed pokies from industry giants like Aristocrat and IGT. For Queensland players seeking the optimal entertainment package, several factors determine whether a venue delivers true value.
Licensed remote gaming operators will only be allowed to make payments to players through the payment processors approved by the regulator. Online gambling in Australia is regulated at the federal level by the Interactive Gambling Act 2001 (Cth) (IGA) which outlines the general regulation of online gambling in Australia. However, licensing responsibilities remain with state and territory regulators rather than the ACMA. Due to the nature of gambling and its potential risks, it is crucial for operators to comply with regulations designed to protect consumers and promote responsible gambling. Recently, there have been increasing calls for a ban on or stricter restrictions for gambling ads as well as implementing cashless gambling cards with preset limits. The rise in online gambling can be attributed to the convenience of mobile apps and online betting platforms, along with aggressive advertising. A recent study found that 11% of Australians engaged in online gambling over the past six months, an increase from 8% in 2020.
Identity verification, cash limits and a compulsory code of conduct for "safer gambling" are among sweeping reforms to Queensland casinos, passed this week.
This follows the review, which found Star had encouraged people excluded from NSW and Victorian casinos to gamble in Queensland. Casino operators will be required to identify and exclude people who have been banned from interstate casinos. "Every study shows that the person who gets in trouble with gambling, if they set their limits, money and time before they're in front of that mesmerising machine, actually set much more sensible limits," he said. Tim Costello, chief advocate for the Alliance for Gambling Reform, said gambling limits were a game changer. Gamblers will be required to set limits for how long they play, how much they spend and lose, and will no longer be able to play when they reach any of these benchmarks. Queensland parliament passed the new laws on Wednesday, aimed at restoring public confidence in the sector, enhancing integrity and minimising the potential for gambling harm at casinos.